Privacy Policy for Zeropik
Last Updated: July 15, 2026
Welcome to Zeropik. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our mobile application (the "App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect via the App includes:
- Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information that you voluntarily give to us when you register with the App or when you choose to participate in various activities related to the App.
- Location Data: We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using our App, to provide location-based services like ride matching and navigation.
- Device Data: Information such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the App from a mobile device.
2. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the App to:
- Create and manage your account.
- Match riders with nearby drivers (captains).
- Process your payments and refunds.
- Improve app efficiency and operation.
- Send you notifications, receipts, and updates.
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process or investigate policies.
- Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, and hosting services.
- Between Users: To provide our services, we share the rider's pickup/drop-off location and basic profile with the driver, and vice-versa.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.
5. Your Rights
You have the right to review, change, or terminate your account at any time. You can also contact us to request the deletion of your personal data from our active databases.
6. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Email: support@zeropik.com